- Always be honest
- Always be trustworthy.
- Always act professionally. It means not acting emotionally based on the moment's pulse instead focusing on higher values.
- Be an excellent lead and role model in what you do.
- Always have integrity, stick to your commitments, be faithful.
- Provide the best services and solutions to your client.
- Be fair in everything you do. Don't over-react.
- Honor your confidentiality agreements
- Learn about all the laws and regulations relevant to you and comply with them all.
- Your purpose is to serve and to help your client, that's why you're there. Remove any feelings, thoughts, actions that don't help the client.
- Respect by listening well and responding well.
- Be loyal to your client business values not to the people themselves, this means you must report violations of law although this is equally dangerous and make you prone to retaliation conflicts so report in good faith, fairness and reasonable.
Don't:
- Criticize harshly
- Blame unfairly
- Dwell in problems and challenges
